The distance you can cover on a full battery depends on various factors like outside temperature, weight of the rider, tire pressure and driving style. For example, if you have an average body type, it’s not too cold outside and your tires have enough pressure, you can expect a radius of at least 70 kilometers.
It takes around 4 hours to fully charge the battery
You can always charge the battery. Due to the smart battery system, it only charges empty cells. Therefore, it’s not necessary to drain the battery before you re-charge it.
Yes you can! Let us know if you’re interested in this option. For €119,99 you will receive a child seat with your e-bike.
Report the damage and we’ll immediately have a technician exchange your e-bike. You’ll always have a functioning e-bike at your disposal
The e-bike subscription can be canceled within a period of 1 month. Convenient in case you don’t need the e-bike for a while, for example in the winter period.
The e-bike comes with a charge cable. You can plug the cable directly into the right side of the battery.
The e-bike has 7 speeds. You can easily operate the gears via the switch in your right hand.
Sure! The e-bike fits most bike carriers. Plus, it’s always nice to have an e-bike at your disposal when you are on vacation.
Depending on your availability and our stock, we deliver the e-bike to your home within 2 days. Nice and quick, just how we like it.
Email us immediately at firstname.lastname@example.org. We need the following information to submit the theft report: bicycle number, location, date and a brief description of the incident. We charge a deductible of lost due to theft from €500, €250 to replace an e-bike and €250 to replace the battery. You will immediately receive a new E-bike to go.
In the highest gear, the e-bike reaches a maximum speed of 25 km/h.
The ‘on-switch’ is located on the battery. To turn the e-bike on, you must press the button for at least 3 seconds. You know for sure that the e-bike is on when the light indicator on the battery is glowing.
The invoice for the subscription is sent every month by email.