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Cancelling

No longer need your e-bike? While we’re sad to see you go, we’ve made cancelling your subscription super easy.

Cancelling an e-bike subscription

Cancelling an e-bike subscription

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Name and address

Please enter your details as completely as possible so we know exactly who you are and can ensure a smooth cancellation process.

E-bike number

Every e-bike has its unique identification number which you’ll find on the back of the e-bike itself and on the key ring.

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Get mail

After completing and sending your cancellation request, you’ll receive a confirmation by mail. Your contract will be ended within one month.

Cancellation
NB: You will need to pay a fee to resume your subscription.